Accessibility statement

This booking service aims to be usable by everyone, including people who rely on assistive technology.

Standard we target

The online booking flow is built and tested against WCAG 2.1 level AA, the standard the European Accessibility Act (EAA) and EN 301 549 reference for e-commerce services. This covers keyboard-only operation, screen-reader labelling, status announcements, form errors and colour contrast on the booking widget and guest pages.

How we verify it

Every change to the booking flow runs an automated accessibility check (axe) that must find zero serious or critical issues, plus a keyboard-only end-to-end test of the whole booking journey. Automated checks do not catch everything, so we also review new screens by hand.

Known limitations

• Downloadable PDF documents (invoices, registration sheets) are not yet tagged for full screen-reader structure.
• The operator-facing dashboard is out of scope for this statement; it is a staff tool, not a public service.

Contact

If you have trouble using this booking service, or need your booking made a different way, please contact the campground directly — the contact details are on the park's own page. We will help you complete your booking and we want to hear about the problem so we can fix it.

*This statement covers the CampsiteOS booking software the campground uses.*

Version 1.0 · 2026-07-12